Amazon return-refund errors settlement
You returned (or asked for a refund on) a physical item bought on Amazon.com since Sept 5, 2017 and either didn't get a refund, got a late or wrong refund, or were later charged again for the returned item.
At a glance
| Claim deadline | December 1, 2026 |
|---|---|
| Payout | Subclass A members (identified from Amazon's records) are paid automatically. Subclass B members must file and share a common fund of 7.3% of the net settlement fund. |
| Proof needed | Yes |
| Where | Nationwide (US) |
Who qualifies
You returned (or asked for a refund on) a physical item bought on Amazon.com since Sept 5, 2017 and either didn't get a refund, got a late or wrong refund, or were later charged again for the returned item.
Payout
Subclass A members (identified from Amazon's records) are paid automatically. Subclass B members must file and share a common fund of 7.3% of the net settlement fund.
Proof needed
Proof is required. Subclass B claims must show it's more likely than not you qualify, with supporting documentation.
How to file
- Check that you qualify. You returned (or asked for a refund on) a physical item bought on Amazon.com since Sept 5, 2017 and either didn't get a refund, got a late or wrong refund, or were later charged again for the returned item.
- Proof is required. Subclass B claims must show it's more likely than not you qualify, with supporting documentation.
- Open the official claim form and submit it by December 1, 2026. Filing is free.
- Save your confirmation or claim number in case the administrator follows up.
FAQ
Who qualifies for the Amazon return-refund errors settlement?
You returned (or asked for a refund on) a physical item bought on Amazon.com since Sept 5, 2017 and either didn't get a refund, got a late or wrong refund, or were later charged again for the returned item.
How much does the Amazon return-refund errors settlement pay?
Subclass A members (identified from Amazon's records) are paid automatically. Subclass B members must file and share a common fund of 7.3% of the net settlement fund.
Do I need proof to file a Amazon return-refund errors claim?
Proof is required. Subclass B claims must show it's more likely than not you qualify, with supporting documentation.
What is the deadline to file a Amazon return-refund errors claim?
The claim deadline is December 1, 2026.
Where do I file a Amazon return-refund errors claim?
On the official settlement website: https://www.returnsettlement.com/submit-claim
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